TERMS & CONDITIONS

Customer Care

HERbal Woodstock is proud to work with quality, certified New York State farms/vendors and offer licensed cannabis and CBD products. We strive to provide the best products that suit our customer’s needs. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. By using our Site, you consent to the practices described in this policy.

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Privacy & Safety

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. 

We use your information for various purposes, including:

• To Process Transactions: Handling your purchases and providing customer support.

• To Improve Our Services: Analyzing usage patterns to enhance Site functionality and user experience.

• To Communicate With You: Sending updates, promotional materials, and important notices related to your account or orders.

• To Comply With Legal Obligations: Meeting regulatory and legal requirements, including age verification for cannabis products.

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SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us hello@herbalwoodstock.com or in person at 17 Tinker St Woodstock NY

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SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 

Your Rights and Choices:

• Access and Correction: You may request access to or correction of your personal information by contacting us.

• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions included in the emails.

• Cookies: You can control cookie settings through your browser. Note that disabling cookies may affect your experience on the Site.

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SECTION 4 – ALLEAVES

Our store uses ALLEAVES for its retail POS. They provide us with the  platform that allows us to sell our products and services to you. For information on how they may use your information, you may also want to read their Terms of Service or Privacy Statement here.

 

​SECTION 5 – THIRD-PARTY SERVICES​

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For example, if you are located in Canada, and your transaction is processed by a payment gateway in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

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SECTION 6 – SECURITY

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security. 

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Cookies

Cookies may be used in our website as well as through our third-party services such as ALLEAVES. We want to be as open and transparent about our use of cookies.  We may use cookies to authenticate your log on information, enhance security, streamline your user experience. To learn more about cookies and their use please go to All About Cookies | Online Privacy and Digital Security.

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SECTION 7 – AGE OF CONSENT

By using this site, you consent to and represent that you are at least the age of 21 or older. Our Site and Service are intended for users over the age of 21. We do not knowingly collect information from anyone under 21. If we discover we have collected such information without parental consent, we will delete it immediately. If you suspect we have collected such information, contact us at  hello@herbalwoodstock.com

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SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

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QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact hello@herbalwoodstock.com.

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Accessibility Statement

HERbal Woodstock believes in every individual’s right to live with dignity, equality, and independence regardless of ability level. Herbalwoodstock.com strives to ensure that its website is made easier to use and provides accessibility for individuals living with a disability.

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Herbalwoodstock.com continuously works to improve the accessibility of its site and despite our efforts in making all pages and content fully accessible, some content may not have yet been adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

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If you are experiencing difficulty with any of the content on Herbalwoodstock.com, please contact us at Hello@herbalwoodstock.com and we will be happy to assist you. Thank you for your patience while we work on the best version of ourselves.